The ETS Next-Shuttle App: Proven Technology, Constantly Refined 

At Event Transportation Systems (ETS), we’ve long recognized that technology can help make the meeting and convention transportation experience smoother, more transparent, and more reliable.

That’s why we developed the ETS Next-Shuttle app — a proven mobile tool that connects attendees to real-time shuttle information. The app provides real-time shuttle tracking, schedules, and alerts, giving attendees the information they need as they plan their day. It’s not new, but it’s continually refined, informed by years of operational data and customer feedback. Each update helps us make transportation simpler for attendees and smarter for planners.

What the ETS Next-Shuttle App Does

Here’s how the app keeps meetings and conventions moving efficiently:

  • Real-time shuttle tracking. Attendees can see exactly where their next shuttle is and how soon it will arrive — reducing wait times and uncertainty.
  • Map-based views. The app displays hotel and venue stops, routes, and vehicle locations on an intuitive map interface.
  • Up-to-date schedules. Complete route and pickup details are available in one place, replacing the need for paper schedules.
  • Instant alerts. Notifications let attendees know about route changes, delays, or schedule updates immediately.
  • Sponsorship opportunities. The app also supports in-app messaging or branding, creating additional exposure for event sponsors.

Why It Matters — For Attendees and Planners

For Attendees:
The app eliminates the uncertainty that often comes with event transportation. Attendees know when and where to catch their shuttle, so they can make better use of their time. As one user put it, “It takes the anxiety out of the shuttle experience.”

For Planners:
The same GPS data that powers the attendee app also feeds into ETS’s proprietary operations platform, allowing teams to monitor vehicle locations, route performance, and passenger flow in real time. That visibility helps planners make on-the-spot adjustments, improve efficiency, and enhance the overall event experience.

And because the app includes built-in communication tools, it also serves as an extension of the event brand — offering timely updates and sponsor visibility to every rider.

How Continuous Improvement Keeps It Ahead

ETS doesn’t treat the Next-Shuttle app as a finished product — it’s a living tool that evolves with every event. Updates are guided by three main sources of insight:

  • Customer feedback. We actively gather suggestions from meeting planners, transportation managers, and attendees.
  • Operational data. Our analytics show where and when riders use the app most, helping us refine features for clarity and ease of use.
  • On-site learning. ETS staff observe how attendees interact with the app during events and apply those observations to future updates.

This process ensures that the app remains intuitive, reliable, and aligned with the changing expectations of modern event attendees.

Behind the Scenes

The ETS Next-Shuttle app is powered by ETS’s proprietary GPS-enabled tracking system. Each shuttle is equipped with a smart device that sends real-time location data to both the operations dashboard and attendee interface.

For each event, ETS configures routes, stops, and schedules in advance — so the app only displays information that’s relevant to that specific event and each attendee’s hotel or pickup point. Operations teams can also push instant alerts to all app users when needed, ensuring communication stays clear and timely.

Making Shuttle Service a Value-Add

For more than a decade, the ETS Next-Shuttle app has been an integral part of how we deliver a seamless transportation experience. By blending technology with hands-on service, we help planners operate more efficiently while giving attendees confidence and control.

As our clients and their events evolve, so does our technology — because at ETS, innovation doesn’t stop once something works. It keeps moving forward, just like our shuttles.

Contact ETS today to start planning your next meeting, convention, or special event. 

Event Transportation Systems (ETS) is a trusted transportation management partner to hundreds of organizations, capitalizing on all opportunities to reduce costs while providing outstanding efficient transportation solutions. ETS has been providing transportation management solutions for large association and corporate meetings since 2002 and continues to innovate with its service offerings and technology solutions. You can rely on ETS for shuttle systems planning and management, airport transfers, VIP sedan services, special event & tour transportation, and shuttle advertising. 

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